Last Updated: [17-04-2025]

Thank you for shopping with Vaama Jewellery. We want to ensure that your experience with us is smooth and enjoyable. Please read our shipping policy carefully to understand how we handle the shipping of your precious diamond jewelry.

Processing Time:

- All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving the agreed payment.

• Orders with customized or personalized items may require additional processing time of up to 7 business days. Details will be provided upon order confirmation.

Delivery Time:

- All orders are delivered within 12 (min) -15 (max) business days (excluding weekends and holidays) after receiving the agreed payment and the order has been processed.

Shipping Rates:

- Shipping rates are calculated based on the destination and the weight of the package.

- Customers are responsible for all shipping costs (if applicable), which will be displayed at checkout before completing the purchase.

Shipping Methods:

- We offer various shipping methods, including standard shipping and expedited shipping.

- Delivery times and services may vary based on the destination.

Shipping Destinations:

- We currently ship PAN India.

- For international orders, customers are responsible for any customs duties or taxes imposed by the destination country.

Order Tracking:

- Once your order has been shipped, you will receive a confirmation email with tracking information.

- You can track your order using the provided tracking number on our website or the carrier's website.

Shipping Delays:

- While we strive to meet the estimated delivery dates, shipping delays may occur due to unforeseen circumstances, such as weather conditions, customs issues, or carrier delays.

- We will communicate any significant delays and provide updates to keep you informed.

Lost or Stolen Packages:

- Vaama Jewellery is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure.

- If you believe your package is lost or stolen, please contact the shipping carrier and our customer service team for assistance.

Returns Due to Shipping Issues:

- If an item is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply for reshipment.

- Please review and confirm your shipping address carefully during checkout.

Contact Information:

- For any questions or concerns regarding shipping, please contact our customer service team at support@vaama.co

Policy Changes:

- Vaama Jewellery reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.